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Shipping Information

Shipping Information

Learn more about our shipping options , delivery times and costs associated with ordering a handmade wedding dress . At Lady Natalie we offer worldwide shipping, ensuring your dress arrives in perfect condition.

Shipping options:

We offer a variety of shipping options to suit your needs both in Poland and abroad.

  • Standard Shipping (Poland) : Orders shipped within Poland typically arrive within 2-5 business days .
  • Express Shipping (Poland) : We offer faster delivery within 1-3 business days for domestic orders.
  • International Shipping : Standard shipping for international customers usually takes 10-20 business days , while express shipping shortens the delivery time to 5-10 business days .

All packages are securely packed and shipped via trusted carriers to ensure your personalized wedding dress arrives in perfect condition.

Shipping costs:

Shipping costs are calculated at checkout based on your location and selected shipping method.

  • Free Standard Shipping within Poland : Enjoy free shipping on all wedding dress orders within Poland.
  • International Shipping : For international customers, shipping costs are calculated based on the destination country and shipping option selected.

Important information for customers from Poland:

  • Shipments within Poland are handled by Poczta Polska and DHL Polska .
  • We only accept payments in advance via bank transfer or credit card . Cash on delivery is not available.

How to track your order:

Once your order has been shipped, you will receive an email with a tracking number . Customers from Poland can track their wedding dress via Poczta Polska or DHL Polska using the tracking number provided.

Why choose Lady Natalie for your handmade wedding dress?

At Lady Natalie, we specialise in creating exceptional, handcrafted wedding dresses tailored to each bride's unique vision. Our focus on the highest quality fabrics , craftsmanship and attention to detail ensures that every personalised dress we send out meets the highest quality standards.