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Privacy Policy

Privacy Policy

At Lady Natalie, we are committed to protecting your personal information. This privacy policy describes how we collect, use and protect your information when you visit our site or make a purchase.

1. Information We Collect

When you visit our site, we collect personal information that you provide voluntarily, such as your name, email address, shipping address, and payment details when placing an order. Additionally, we may collect information about your browsing behavior, device information (such as IP address), and interactions with the site.

2. How we use your information

We use your personal data to:

  • Fulfilling orders and delivering products.
  • Communicating with you, including sending order confirmations and updates.
  • Customer support services.
  • Sending marketing communications (only if you have consented to this).
  • Improve our website and services by analysing customer interactions and preferences.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with trusted service providers who help us operate the site, fulfill orders, or conduct marketing activities. These third parties are obligated to protect your information and only use it for the purposes specified by us.

4. Cookies

Our website uses cookies to improve your browsing experience, track preferences and deliver personalized content. Cookies are small text files stored on your device. You can manage or disable cookies in your browser settings, but this may affect your ability to use some of the site's features.

5. Data Security

We use a variety of security measures to protect your personal information. We use encryption technology for sensitive data (e.g. payment information) and regularly update our systems to protect against unauthorized access or data breaches.

6. Your rights

You have the right to:

  • Access the personal data we hold about you.
  • Requests to correct inaccuracies in your data.
  • Request deletion of your personal data.
  • Opt out of marketing communications at any time by clicking the unsubscribe link in our emails or by contacting us directly.

7. Data storage

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

8. Changes to the Privacy Policy

We reserve the right to modify this privacy policy at any time. Changes will be posted on this page and the updated policy will be effective immediately upon posting.

9. Contact

If you have any questions or concerns about this privacy policy or your personal information, please contact us at konsjerz @ladynatalie.com