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Statute

Statute

Please read our terms and conditions carefully to understand the rules for making purchases and using our website. By using our website, you agree to these terms and conditions.

1. General information

The website is operated by Lady Natalie . Throughout the site, the terms "we", "us" and "our" refer to Lady Natalie . By visiting our site and/or making a purchase, you are using our "Services" and agreeing to be bound by the following terms and conditions.

2. Products and Services

All products sold on this site are handmade, custom-made wedding dresses and accessories. Each product is subject to availability, and we reserve the right to change prices, descriptions and availability without notice. We try to accurately display the colors and details of our products, but we cannot guarantee that your screen will accurately reflect the actual appearance of the product.

3. Prices and Payments

All prices listed on our website are in the current currency. We reserve the right to change prices without prior notice. Payment is required at the time of purchase and we accept major credit cards, bank transfers and other payment methods listed on the checkout page.

4. Order Process

Once you have placed your order, you will receive a confirmation email. Please ensure that your order details are correct before you complete your order. Due to the personalized nature of our products, cancellations are only possible within 48 hours of placing your order. After this time, we cannot guarantee that your order will be canceled.

5. Shipping

We offer worldwide shipping with standard and express shipping options. For details on delivery times and costs, please see our Shipping Information page. Once your order ships, you will receive a tracking number to track the status of your shipment. We are not responsible for delays caused by customs or carriers.

6. Returns and Exchanges

Due to the personalised nature of our handmade wedding dresses, we do not accept returns or exchanges unless the item has a manufacturing fault. If you believe your item is faulty, please contact our customer service team within 48 hours of receiving your order. Please see our Returns and Exchanges Policy for further details.

7. Intellectual Property

All content on this site, including images, text, logos and designs, is the intellectual property of Lady Natalie or our content suppliers. You may not reproduce, distribute or exploit any part of this site for commercial purposes without our written consent.

8. Limitation of Liability

We are not liable for any direct, indirect, incidental or consequential damages that may arise from the use of our site or products. This includes, but is not limited to, errors in pricing, product descriptions or delays in delivery.

9. Privacy

Your privacy is important to us. Please read our Privacy Policy to understand how we collect, use and protect your personal information.

10. Changes to the Regulations

We reserve the right to modify these terms at any time without notice. Changes will be effective immediately upon posting on the website.

11. Applicable Law

These terms and conditions are governed by and interpreted in accordance with the laws of the country in which Lady Natalie operates.


Contact
If you have any questions regarding these terms and conditions, please contact us at konsjerz @ladynatalie.pl